Types of personal information we collect and hold
“Personal information” is information or an opinion about you or which is reasonably identifiable as you, whether or not the information or opinion is true and whether or not the information is recorded in a material form.
The types of personal information that we collect includes:
name, name of organisation, occupation / position title, email address, telephone number, other contact details;
professional industries or organisations with whom you are affiliated;
your government identification number, such as your tax file number;
records of our interactions with you, including by telephone, email and online;
any other personal information that may be required in order to facilitate your dealings with us.
We may collect personal information about
contractors and suppliers;
third parties seeking our services; and
other people who come into contact with us in the ordinary course of business.
How we collect and hold personal information
In general, we do not collect your personal information, unless you provide it to us voluntarily and knowingly during your dealings with us, including by way of:
personal contact with us at a face-to-face meeting or situation;
mail, email or telephone when you contact us to make an enquiry about our services;
your business card that you provide to us.
In some cases, we collect personal information from third parties including public sources, our related companies, referrers, your adviser(s) and our service providers including information service providers. We may hold your personal information in hard copy files and/or electronic files.
Purpose for which we collect, hold, use and disclose your personal information
Genxt BT will use and disclose your personal information only for the purpose (the “primary purpose”) for which you provide it to us, which may include:
to provide you with any products or services that you may request (including data or information processing, human resources management and recruitment services);
to respond to any query or complaint that you may make;
for internal administration purposes;
to operate, protect, improve and optimise our Website, our sevices and our business such as to perform analytics, conduct research, evaluation and development and quality control purposes and for advertising and marketing;
to send you marketing and promotional and other information that may be of interest to you;
to consider your employment or contractual engagement application
We may disclose your personal information to:
third party service providers or affiliates within or outside of Australia who work on behalf of or with us to provide some of our administrative and other services, such as processing payments (such as credit card payments). We require such service providers to agree not to use such information except as necessary to provide the services to us; enforcement or regulatory authorities, within and outside of Australia, if required by law.
We will not use or disclose your personal information for any secondary purpose, unless you consent to that use or disclosure; or you would reasonably expect the use or disclosure in the circumstances, and that secondary purpose is related to the primary purpose for which we have collected that information.
Access to and correction of personal information
Genxt BT will take reasonable steps to ensure that any personal information we collect is up-to-date, complete and accurate, and any personal information that we use or disclose is up-to-date, complete, accurate and relevant.
You may request access to your personal information and you may seek the correction of such information by contacting our us at [insert email] or at Genxt BT Privacy Officer c/- Metis Law PO Box 724 NSW Australia 1360.
Complaints about a privacy breach